Shipping and Refund Policy

Shipping

Rates
All orders come with free shipping. As of the moment, we only offer Standard Shipping.

For Product Testers, to be able to get your items, you have to pay the shipping yourself. Our agreement with our brand partners is that they provide the item for free, shipping is not included.

Delivery Times
Delivery takes about 13-20 business days worldwide.

Worldwide Shipping
Our goal is to cater all our customers anywhere in the world. In rare circumstances that we can’t, we will let you know the soonest and refund your money.

Disclaimer

Shipping
We are not responsible for incorrect shipping address provided to us, as well as any delay in shipping caused by our courier.

Damages
Contact us as soon as you receive a damaged order so we can arrange a refund or exchange.

Taxes
All custom tax charges are your responsibility. These are not included in your order. Kindly coordinate with your local postal office for further information regarding additional taxes and custom charges.

Refunds

You can only return your order if it’s damaged or if you received the wrong item. You can request for a refund or exchange within 30 days after purchase. Contact us as soon as you can for further instructions on how to refund or exchange your order.

 

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